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RojadaStore
Soft answers

Frequently asked

A small, considered guide to shopping at the store — from browsing the edit to paying calmly in cash when your parcel arrives.

Discovering the edit

Browsing the boutique

How to wander our shelves and find the piece that feels like you.

Three quiet worlds — perfume, bags, and accessories. Each one is a curated edit, not a catalogue, so you'll see only the pieces our editors stand behind.

Placing your order

Ordering & checkout

A few soft notes on how a purchase comes together at the store.

Add the pieces you love to your cart, then proceed to checkout. We'll ask for your shipping address and a contact number — that's all we need to begin.

Cash on delivery

How COD works at Rojada

We don't take cards online. Pay calmly, in cash, when your parcel arrives.

Not at the moment. Rojada Store runs entirely on cash on delivery — no card forms, no online checkout pressure. You pay when the courier hands over your parcel.

Sending it your way

Delivery & timelines

How long things take, and how parcels travel from our studio to you.

Most orders are packed within 1–2 working days and delivered within 3–7 working days, depending on your location. Smaller towns may take a little longer.

After the parcel arrives

Returns & care

A gentle policy, written for real life.

Unopened, unused pieces in original packaging can be returned within 7 days of delivery. Write to us first so we can guide you through the soft, simple process.

While it's on the way

Order updates & tracking

Quiet, well-timed notes from cart to doorstep.

A soft confirmation lands in your inbox the moment your order is placed, with your order number, items, and total — followed by a personal message from our team.

Your store account

Account & privacy

Calm, careful handling of your details — always.

Sign up with your email and a password from the Sign in page. You'll be guided through a small profile setup, and that's it — no long forms, ever.

Still wondering? Write to us.

A real person at the studio will write back gently — usually within a working day.

Send us a note Read our story

Soft promises

Shop slowly. Pay on arrival.

No cards, no checkout pressure. Just a calm boutique experience — composed around cash on delivery, careful curation, and gentle updates from cart to doorstep.

Cash on delivery

No cards, no online payment. Pay in cash, the moment your parcel arrives at your door.

Secure & private

Your details stay with us — used only to prepare and deliver your order, never shared.

Curated quality

Every fragrance and bag is hand-selected from stores we trust, in original packaging.

Order tracking

From confirmation to doorstep — gentle updates so you always know where your parcel is.

How it works

From browsing to your doorstep

Four quiet steps — designed for the unhurried shopper. No accounts to wrestle with, no cards to enter. Simply choose, confirm, and wait for the doorbell.

Begin browsing

  1. Step one

    Browse the edit

    Wander our boutique — perfumes, bags, and small details, curated like a magazine.

  2. Step two

    Add to your cart

    Choose what you love. Adjust quantities anytime, no commitment until you're ready.

  3. Step three

    Place a COD order

    Share your address and number. Pay in cash when your order arrives — nothing online.

  4. Step four

    Receive confirmation

    A soft note lands in your inbox with your order number, items, and tracking updates.

A gentle reminder — we never collect card details. All orders are placed with cash on delivery, paid only when your parcel arrives.

COD only